Last updated: June 2026
DDSPLM Pvt. Ltd. (“DDSPLM”, “we”, “us”, or “our”) operates the website ddsplm.com. This Privacy Policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have. By using this website you agree to the practices described below.
Information we collect
- Information you provide. When you submit a contact, quick-contact, quote, or trial request, we collect the details you choose to share — typically your name, email address, phone number, company name, product or solution of interest, and your message.
- Usage and device data. Like most websites, our hosting and analytics providers may automatically record technical information such as your IP address, browser type, device, referring pages, and the pages you visit, to keep the site secure and understand how it is used.
- Cookies and similar technologies. We may use cookies or comparable technologies for essential site functionality and aggregate analytics. You can control cookies through your browser settings; disabling some may affect how the site works.
How we use your information
- To respond to your enquiries and provide quotes, demos, trials, and support.
- To deliver, maintain, secure, and improve our website and services.
- To send you information about products, services, or events you have requested or that are relevant to an existing enquiry — you can opt out at any time.
- To comply with our legal, tax, and regulatory obligations.
We do not sell your personal information.
How we share information
We share personal information only as needed to run our business and serve you, including with:
- Service providers who help us operate the site and communicate with you — for example, our website host (Cloudflare) and email-delivery provider (Resend) — who process data on our behalf under appropriate confidentiality obligations.
- Software vendors and principals (such as Siemens Digital Industries Software and Altair) where necessary to fulfil a licensing, trial, or support request you have made.
- Authorities or advisers where required by law or to protect our legal rights.
Data retention
We keep personal information only for as long as needed for the purposes set out in this policy, to maintain our customer and prospect records, and to meet legal and accounting requirements, after which it is deleted or anonymised.
Data security
We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Your rights and choices
Subject to applicable law, you may request access to, correction of, or deletion of the personal information we hold about you, object to or restrict certain processing, or withdraw consent. To exercise any of these, or to unsubscribe from our communications, contact us using the details below and we will respond within a reasonable time.
Third-party links
Our website and blog may link to external sites (for example, vendor product pages, trials, or our online store). We are not responsible for the privacy practices of those sites; please review their policies separately.
Children’s privacy
Our website is intended for business users and is not directed at children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision, and material changes will be posted on this page.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
DDSPLM Pvt. Ltd.
SF-643, 6th Floor, JMD Megapolis, Sohna Road, Sector 48
Gurugram, Haryana 122018, India
Email: info@ddsplm.com
Phone: +91-9350633147